Your Data, Protected

mv77 Privacy Policy — How We Protect Your Data

At mv77, your privacy matters as much as your gameplay. This policy explains exactly what data we collect, why we collect it and how we keep it safe.

Last updated: January 2025  |  Applies to all mv77 players

You Register
Data Collected
Encrypted
Kept Safe

How mv77 Handles Your Privacy

Six things we do to make sure your personal data stays safe and is only ever used the right way.

256-Bit SSL Encryption

Every piece of data you send to mv77 — from your registration details to your payment information — is encrypted using 256-bit SSL. This is the same standard used by major banks. Your data is unreadable to anyone intercepting it in transit.

We Never Sell Your Data

mv77 does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used to operate your account, process payments and keep the platform secure — nothing else. That's a firm commitment, not a policy footnote.

You Control Your Data

You have the right to access, correct or request deletion of your personal data at any time. Contact our support team and we'll process your request within the timeframes set out in this policy. Your account, your data, your call.

Secure Infrastructure

mv77's servers are hosted on enterprise-grade infrastructure with physical and digital access controls. Data is backed up regularly and stored in encrypted form. Our security team monitors for threats around the clock so your information stays protected.

Minimal Data Collection

We only collect the data we actually need. mv77 doesn't ask for information that isn't relevant to running your account or complying with legal requirements. If we don't need it, we don't collect it — it's that straightforward.

Breach Notification

In the unlikely event of a data breach that affects your personal information, mv77 will notify you promptly via your registered email address. We will explain what happened, what data was involved and what steps we are taking to fix it.

1

Introduction

Welcome to mv77. This Privacy Policy explains how mv77 ("we", "us", "the Platform") collects, uses, stores and protects the personal data of players and visitors ("you") who use our website, mobile app and related services.

We take your privacy seriously. Every decision we make about how your data is handled is guided by the principle that your personal information belongs to you. We collect only what we need, use it only for legitimate purposes and protect it with industry-standard security measures.

By registering an account or using any part of mv77, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please do not use mv77.

Scope: This policy applies to all personal data collected through mv77.asia, the mv77 mobile app and any communications between you and mv77 support. It does not apply to third-party websites or services that may be linked from our platform.
2

What We Collect

mv77 collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third parties such as payment processors during transaction verification.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number, residential address Registration form, account settings
Financial Data bKash/Nagad account number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, OS Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration Automatically via platform activity tracking
Communications Support chat logs, email correspondence When you contact mv77 support
We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law and with your explicit consent.
3

How We Use Your Data

mv77 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

  • Account management: To create, maintain and secure your mv77 account, including login authentication and account recovery.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad and other supported payment methods, and to verify that transactions are legitimate.
  • Identity verification (KYC): To confirm your age, identity and eligibility to use mv77 in compliance with responsible gaming and anti-money-laundering requirements.
  • Customer support: To respond to your queries, resolve disputes and improve the quality of our support service.
  • Fraud prevention and security: To detect and prevent fraudulent activity, account abuse, money laundering and other prohibited conduct on mv77.
  • Platform improvement: To analyse usage patterns and technical performance so we can improve the mv77 experience for all players.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from authorities.
  • Responsible gaming: To monitor gameplay patterns and intervene where we identify signs of problem gambling, in line with our responsible gaming commitments.
Marketing: mv77 may send you promotional emails or in-platform notifications about bonuses and new games. You can opt out of marketing communications at any time via your account settings or by contacting support.
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Sharing Your Data

mv77 does not sell your personal data. We share it only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this policy.

  • Payment processors: bKash, Nagad and other payment service providers receive the financial data necessary to process your transactions. They operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC services may process your identity documents to verify your eligibility. These providers are bound by strict data processing agreements.
  • Game providers: Live dealer and game software providers such as Ezugi may receive anonymised session data to deliver gameplay. They do not receive your full personal profile.
  • Legal and regulatory authorities: mv77 will disclose personal data to law enforcement, regulators or courts when required to do so by law or in response to a valid legal request.
  • Fraud prevention services: We may share data with industry fraud prevention databases to protect mv77 and its players from financial crime.
No third-party marketing: Your contact details are never shared with advertisers or marketing companies. You will only receive communications from mv77 itself.
6

Cookies & Tracking

mv77 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how players use the site. Here's a breakdown of the types of cookies we use:

  • Essential cookies: Required for the platform to function. These handle login sessions, security tokens and basic navigation. You cannot opt out of these without stopping use of mv77.
  • Functional cookies: Remember your preferences such as language settings, preferred game view and notification choices.
  • Analytics cookies: Help us understand which pages and games are most popular, how long players stay and where they encounter issues. This data is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity checks.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of mv77. For full details on the cookies we use, contact our support team.

7

Data Retention

mv77 retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. Specific retention periods are as follows:

  • Account and identity data: Retained for the duration of your account plus 5 years after closure, in line with anti-money-laundering regulations.
  • Transaction records: Retained for 7 years to comply with financial record-keeping requirements.
  • Support communications: Retained for 2 years after the last interaction, or longer if related to an ongoing dispute.
  • Technical and usage data: Retained for up to 12 months in identifiable form, then anonymised for long-term analytics.
When your data is no longer needed, mv77 securely deletes or anonymises it so it can no longer be linked back to you.
8

Security Measures

Protecting your data is a core responsibility at mv77. We implement multiple layers of security to guard against unauthorised access, loss or misuse of your personal information.

  • All data in transit is protected by 256-bit SSL/TLS encryption.
  • Stored data is encrypted at rest using industry-standard algorithms.
  • Access to personal data within mv77 is restricted on a strict need-to-know basis. Staff who handle player data are trained in data protection practices.
  • Our infrastructure is monitored 24/7 for intrusion attempts, unusual access patterns and other security threats.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities before they can be exploited.
  • Two-factor authentication is available for all player accounts and is mandatory for staff accounts with data access.
Your responsibility: Keep your mv77 password strong and unique. Never share your login credentials with anyone. mv77 staff will never ask for your password.
9

Your Rights

You have the following rights regarding your personal data held by mv77. To exercise any of these rights, contact our support team at [email protected].

Right of Access

You can request a copy of the personal data mv77 holds about you. We will provide this within 30 days of your request.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. You can update most details directly in your account settings.

Right to Erasure

You can request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.

Right to Restrict Processing

You can ask us to pause processing of your data in certain circumstances — for example, while you contest the accuracy of data we hold.

Right to Data Portability

You can request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

You can object to processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though we may have grounds to continue in some cases.

10

Children's Privacy

mv77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use mv77 or provide any personal information to us.

If we become aware that we have inadvertently collected data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on mv77, please contact us at [email protected] so we can investigate and act promptly.

11

Policy Changes

mv77 may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will notify you via your registered email address or through an in-platform notification before the changes take effect. Your continued use of mv77 after the effective date of any changes constitutes your acceptance of the updated policy.

We recommend checking this page periodically so you stay informed about how mv77 protects your privacy.
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Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, please get in touch with the mv77 team. We're available 24/7.

We aim to respond to all privacy-related requests within 5 business days. For urgent matters, live chat is the fastest way to reach us.
Play Responsibly on mv77

mv77 is committed to safe and responsible gaming. Tools including deposit limits, session reminders and self-exclusion are available to all players. You must be 18 or older to use mv77. Visit our Responsible Gaming page for more information.

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Your Privacy is Protected — Now Enjoy the Games

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